Client Services Team

Kaitlyn is our Director of Client Services and has been with us since 2023. She was born in Ann Arbor, Michigan, but has lived in Greenfield, Indiana for most of her life. She has an Associate Degree in General Studies and has worked in the veterinary field since December of 2019. Her favorite thing about working at Fall Creek Veterinary is the friendships and relationships she has built here, and she says the bonds she builds with clients and their pets are the reason she does this job. She loves the growth opportunities and the connections she has made, and says Fall Creek Veterinary has changed her life in the best way possible. Kaitlyn has a nine-year-old Yorkie mix named Dexter and a twelve-year-old cat named Sheldon. In her free time she enjoys anything to do with the beauty industry, pop culture, curling up with a good book, and spending time with her friends, family and husband.

Julie is from Lebanon, Indiana and currently lives in Indianapolis. She graduated from Indiana University with a degree in Apparel Merchandising. Julie previously worked as a merchandise manager for JCPenney for ten years and a preschool teacher for twelve years, and has six years of experience as a veterinary client service representative. She loves seeing and meeting all the pets at the clinic. Julie has two children as well as a German shepherd named Nico, a lab mix named Pippa, and four cats: Messi, Mia, Beckham and Donovan. She loves paper crafting, reading, spending time with friends and listening to live music.

Kim lived in Michigan for the first 25 years of her life. She married her husband in 1996, and his job moved them to Colorado, New Jersey and Minnesota before they finally landed in Indiana 10 years ago. Kim and her husband, Jared, have three amazing children: Brayden, Camden and Ashlyn. She has a degree in business administration and experience in hotel management and banking. At 28, she attended Rutgers University, where she earned a Bachelor of Science degree in Animal Science. At Fall Creek Veterinary Medical Center, she loves the people and pets she has the opportunity to meet from our community, as well as her friendly and helpful coworkers. She has a border collie mix named Milo and a mixed breed named Hazel, as well as two cats named Seventy and Leo. Outside of work, she enjoys walking, hiking, gardening and cheering from the stands at her daughter’s swim meets.

Melissa is one of our Client Service Representatives. Her hometown is New Castle, Indiana, but she currently lives in Noblesville. She has an Associate Degree from the Indiana Business College. Melissa enjoys getting to know all of the patients and their owners and loves the doctors and staff at Fall Creek Veterinary Medical Center. She has two adult sons, two grandchildren, a black Labrador named Miller and a yellow Labrador and pit bull mix named Roxie. Her hobbies include listening to live music, dancing, reading, spending time with family and friends, scrapbooking and traveling.

Darlene is from Colorado Springs, Colorado, and is one of our Client Service Representatives. She is a lover of antiques and was a proud antique business owner for over twenty years. She has also worked as a construction service manager and has experience in the medical and dental fields. She has been married for forty-seven years and has three children and ten grandchildren. Her favorite part of Fall Creek Veterinary is the pets and their owners, who she says are her people. Darlene’s furry family members are Lola and Thor, nine-year-old Newfoundlands, and Rocky, a sweet 8-year-old rescue kitty. Her hobbies include antique shopping, reading, decorating, gardening and spending time with her husband.

Kathy is one of our Client Service Representatives. She is from Indianapolis but currently lives in Fortville, Indiana. She loves Fall Creek Veterinary Medical Center because of the employees, the clients and all of the beautiful dogs and cats. She has a dog of her own, a little malti-poo named Rascal. Outside of work she enjoys spending time with her family and granddaughters, swimming and cooking. One thing Kathy strives to do is to always spread kindness.

Allie is originally from Bluffton but currently lives in Indianapolis. At the clinic she enjoys meeting everyone’s pets and forming relationships with our clients. Allie has a heeler mix named Ink, a mixed breed named Birdy, a calico domestic shorthair named Moomin and three domestic longhairs: Goose, Quail and Cojack. In her spare time she loves thrift shopping and spending time outdoors.

Davina is from Indianapolis and studied at Ivy Tech and Indiana University. At Fall Creek Veterinary Medical Center, she loves seeing all of the furry patients and meeting new people. Her own pets include Scar the black lab and Do-We the pit bull. Outside of work, she likes to cook, bake, spend time with her family, and watch movies and sports.

Sharon grew up in Brookville, Indiana, and currently lives in McCordsville. She has a BS in Business Education and taught high school business courses for close to 20 years before joining Fall Creek Veterinary Medical Center as one of our Client Service Representatives. She loves seeing and interacting with all the animals that come in and getting to know their owners. Her own pets include a ten-year-old shih tzu mix named Cosmo, a five-year-old yorkie mix named Layla and her new puppy, Jagger the malti-poo. In her free time, she likes spending time with her family, including her three children and her first grandbaby.

Kaeleigh is one of our client service representatives, from Noblesville, Indiana. At Fall Creek Veterinary Medical Center, she loves meeting all of the wonderful pets as well as working with such awesome people. She has three dogs of her own: Rhys the dachshund mix, Rolo the cocker spaniel mix and Reggie the Maltese mix.

Natalie is originally from Phoenix, Arizona, but now lives in McCordsville, Indiana. She has a Bachelor’s degree in English. Her favorite thing about working in veterinary medicine is seeing all the adorable patients who come through our doors. She has three dogs of her own: Bailey the Irish wolfhound and doodle mix, Ruby the goldendoodle and Archie the labradoodle. In her free time Natalie enjoys playing board games and listening to podcasts while she works on a puzzle.