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Meet the Client Services Team

Kaitlyn Smith

Kaitlyn Smith

Lead Client Service Representative

Kaitlyn was born in Ann Arbor Michigan, but has lived in Greenfield, Indiana for most of her life. She has an Associates Degree in General Studies, but she has worked in the veterinary field since 2019. Her favorite thing about working at Fall Creek Veterinary are the friendships and relationships she has built here.  Kaitlyn has a seven-year-old Yorkie mix named Dexter and a ten-year-old cat named Sheldon. In her free time she enjoys anything to do with the beauty industry, reading, and spending time with her friends, family, and fiance.

Melissa DeVries

Melissa DeVries

Client Service Representative

Melissa is one of our Client Service Representatives. Her hometown is New Castle, IN but she currently resides in Noblesville, IN. She has an Associates Degree from the Indiana Business College. Melissa enjoys getting to know all of the patients and their owners and loves the doctors and staff at Fall Creek Veterinary Medical Center. She has two adult sons, two grandchildren, and a black labrador named Miller. Her hobbies include listening to live music, dancing, reading, spending time with her family and friends, scrapbooking, and traveling.

Darlene Corbett

Darlene Corbett

Client Service Representative

Darlene is from Denver, Colorado, and is one of our Client Service Representatives. She is a lover of antiques and was a proud antique business owner for over twenty years. She has been married for forty-seven years and has three children and ten grandchildren. Darlene’s furry family members are Lola and Thor, both are eight-year-old New Foundlands.

Julie VandeWiele

Julie VandeWiele

Client Service Representative

Julie is from Lebanon Indiana.  She graduated from Indiana University with a degree in Apparel Merchandising, previously worked as a teacher, and has six years of experience as a Veterinary CSR. She loves seeing and meeting all the pets at the clinic. Julie has two children: a twenty-four-year-old daughter and a twenty-seven-year-old son. As for fur children, she has a German shepherd named Nico, a lab mix named Pippa, and three cats: Messi, Mia, and Donovan. She loves paper crafting, reading, spending time with friends, and listening to live music.

Kathy Westerfield

Kathy Westerfield

Client Service Representative

Kathy is one of our Client Service Representatives. She is from Indianapolis but currently lives in Fortville, Indiana. She loves Fall Creek Veterinary Medical Center because of the employees, the clients, and all of the beautiful dogs and cats. She has a dog of her own, a little maltipoo named Rascal. Outside of work she enjoys spending time with her family and granddaughters. One important thing that Kathy strives to do is to always spread kindness. 

Kelly Osborn

Kelly Osborn

Client Service Representative

Kelly is one of our Client Service Representatives. She was born in Cincinnati, Ohio, spent some time growing up in Florida, but the majority of her life has lived in Greenfield, Indiana. Kelly has been in the veterinary field for over 20 years and is happy that she found such a great team to be a part of. She says being at Fall Creek Veterinary is like being a part of a big family with a common passion for animals. Kelly has a chihuahua named Tucker, a yorkie mix named Lucy, and a disabled domestic longhair named Rotini. In her free time she loves to spend time with her daughter, watch football, and go golfing with her dad.

Allison Ottens

Allison Ottens

Client Service Representative

AJ is from Indianapolis, Indiana and is one of our Client Service Representatives. She is currently attending Ivy Tech, but is considering applying to Purdue University. AJ started off as a client of Fall Creek Veterinary Center, and was excited to join the team because of how taken care of she felt when she would bring her pets to the clinic. She enjoys how it feels like a home and everyone is always happy to answer her questions and offer love and support. She has two domestic shorthairs, Carol and Robb, and a pitbull puppy named Bentayga. In her free time she enjoys practicing her photography at car meets and even at our Fall Creek Veterinary puppy parties.

Ella Redman

Ella Redman

Client Service representative

Ella is from Greenfield, Indiana and is one of our Client Service Representatives. She graduated from Greenfield Central High School before starting at Fall Creek Veterinary Medical Center. She loves being able to form close relationships with clients through the love she shares for their pets. Her own pets include Faysal the American bulldog, Nova the cane corso, Sally the shih tzu/poodle mix, Nina the chihuahua mix, and last but not least her cat Peaches. In her time outside of work, she enjoys painting, clay sculpting, making jewelry, and fishing with her boyfriend.

Sharon Daffer

Client Service representative

Sharon grew up in Brookville, Indiana, and currently lives in McCordsville. Sharon has a BS in Business Education and taught high school business courses for close to 20 years before joining Fall Creek Veterinary Medical Center as one of our Client Service Representatives. She loves seeing and interacting with all the animals that come in and getting to know their owners. Her own pets include a ten year old shih tzu mix named Cosmo, a five year old yorkie mix named Layla, and her new puppy Jagger the maltipoo! In her free time, she likes spending time with her family, including her 3 children (ages 26, 24, and 22). She cannot wait for her first grandbaby, expected in early May of 2024!

Kaeleigh Amstutz

Client Service Representative

Kaeleigh is one of our Client Service Representatives and is from Noblesville, Indiana. Her favorite part of working at Fall Creek Veterinary Medical Center is being able to meet and get to know all of our wonderful patients and clients! Kaeleigh has three pets of her own: Rhys the dachshund/Yorkie mix, Rolo the cocker spaniel/Yorkie mix, and Reggie the maltese mix.

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